The sign of quality service.
Assured by Kubota.

It takes first class facilities, rigorous training and outstanding customer service for our dealers to earn a Kubota Service Excellence Award.
Every award we give is well-deserved, as Kubota dealers go above and beyond to provide you with the very highest standards in support and service.

Customer first approach
Our customer service objective is simply to provide the Best Customer Service & Support in the industry. That means a blend of technical expertise, product knowledge and professionalism.

First class local service. As tested by Kubota
The quality of our dealer service is continually monitored, assessed and recognised in our bi-annual dealer service excellence awards. This prestigious award is measured against a strict measuring system across various measuring tools including customer satisfaction surveys, mechanical and technical training and workshop / service facilities. From Bronze to the prestigious Gold Plus Award, all our dealers are dedicated to offering a first class quality service. Always.


We expect our dealers to invest in customer service from parking to dedicated reception/waiting area, well stocked parts facilities, service vehicles to fully equipped service bays and workshops so Kubota-trained dealer technicians can provide expert diagnostics, routine servicing, repairs to seasonal maintenance.

By working closely with Kubota and attending regular training events at Kubota’s purpose-built Training Centre, dealer service teams acquire the necessary skills, processes and qualifications needed to reach the highest standard of service, maintenance and after sales support.


The Kubota customer satisfaction survey is submitted to customers after every product sold and is used to rate the service department of every Kubota dealer.

Discover excellent service.
Talk to your Kubota dealer now.


Dormer Road Thame
Oxfordshire OX9 3UN

Telephone: 01844 268000
Fax: 08702 429729