The Kubota Corporation commenced operation in 1890 when Gonshiro Kubota set up the company to commence the design and manufacture of cast iron water pipes. Since then the Company has grown to include many other products within four main sectors – Farm & Industrial Machinery, Water & Environmental Systems, Social Infrastructure and Other.
KUK is mainly a sales and distribution centre for Tractors, Groundcare and Construction machines as well as for Engines and Parts. There is no manufacturing on site although there is some assembly work which takes place with some product. Most product comes into the UK mainly from Japan, America and Europe.
To support the sales administration team with material planning and scheduling.
To undertake all duties and responsibilities with the highest regard to health and safety of people, product and facilities.
To ensure that all Customer Service operations are conducted to ensure they provide the highest customer service in terms of general dealings with the customer, and delivery performance, in order to contribute in a positive manner to the overall customer experience.
To contribute to a robust communication process which is ‘fit for purpose’ covering both internal and external departments/individuals
Main Duties & Responsibilities
Standards of Performance are Achieved When (KPI’s)
Health and Safety standards are to the highest achievable level.
All procedures/processes are documented and published to form part of everyday working practice whilst being constantly reviewed
Departmental deadlines/milestones are met.
Continuing work to ensure that we are constantly achieving operational excellence.
Excellent teamwork/communication is achieved within the department and between other departments where there is interaction thereby recognising the department reputation.
Essential Skills, Knowledge and Experience
General office administration experience working in a busy sales environment
Excellent Customer Service skills
Will possess good numeracy skills and attention to detail.
Good working knowledge of Word/Excel is important
Effective Communication Skills
SAP usage or other ERP system would be desirable.
Team player, well organised, with the ability to work on their own initiative, prioritising to ensure all work is completed to the correct standards and timescales.
If you wish to apply for this position, please send a covering letter stating why you believe you would be suitable for the role, along with your current CV and salary package.
Applications should be emailed to firstname.lastname@example.org.
Contact us and tell us about your skills